FAQs

How do I keep the product in good condition?

The product should be rotated every three months to ensure healthy and comfortable sleep for an extended period of time.
During cleaning, use a piece of cloth that is the same color as the bedding fabric to avoid mixing another color with the fabric.
Chemical-based cleaning materials should be avoided. Instead, use a damp cloth to clean the bedding.
What are the requirements for a suitable mattress for newborns?
It must contain soft sponge, also known as “ostrich feathers,” and the mattress’s surface must be completely flat with no voids.

What is a medical mattress?

The medical mattress consists of two layers of sponge, with the lower part being hard and the upper part being soft.

Should the bedding (mattress) be chosen based on the individual’s weight?

You must select the appropriate mattress for your weight, which means:

If the person weighs 120 kilograms or more, it is preferable to use a mattress made of hard foam that does not have springs.
If a person weighs between 80 and 110 kilograms, a medium-hard foam mattress is recommended.
If the person weighs 70 kilograms or less, it is recommended that they use a soft and smooth sponge mattress.

What is the best mattress for disc patients?

He needs a hard mattress to align his spinal vertebrae, which means it must be made of hard sponge.

What types of mattresses do we offer?

We are keen to offer a variety of mattresses, including medical mattresses, mattresses with springs, and mattresses made of high-quality sponges.

What distinguishes our mattresses from others?

We use high-quality materials and modern manufacturing technologies to ensure optimal comfort and support. We also offer special features such as protection from bacteria and spine support.

Can mattresses be customized as per request?

Yes, we provide customization services to meet the individual needs of our customers, be it in size, rigidity, or materials used.

What guarantees do we offer on mattresses?

We offer competitive guarantees on all our mattresses, reflecting our confidence in the quality and durability of our products.

Delivery and installation service

Yes, we provide delivery and installation services to ensure a comfortable and smooth experience for our customers.

What is our return and Exchange Policy?

We have a perfect return and exchange policy that allows customers to feel safe when buying.

How to ensure the quality of the mattresses we make?

We follow strict quality standards at all stages of production, from the selection of raw materials to the final manufacturing, to ensure that each mattress meets the expectations of our customers.

Can mattresses be manufactured for special sizes or non-traditional sizes?

Yes, we offer customized mattress options in different sizes and sizes to suit each customer’s needs.

How long does the delivery process take?

The delivery process usually takes from 3 to 7 business days, depending on the location and availability of the product.

Are consultations provided for choosing the right mattress?

Yes, we have a team of people who can provide advice and guidance to help you choose the optimal mattress for you.

Can I visit our factory to see the manufacturing process?

Yes, scheduled visits to our factory are welcome where you can watch the manufacturing process and choose the right mattress for you.

What is the replacement policy in case of a manufacturing defect?

We offer free replacement of any mattresses with manufacturing defects within the specified warranty period.

Are after-sales services provided?

Yes, we provide after-sales services to ensure your complete satisfaction with our products and services.